4 SOUTH · ROOM 412
How is your stay going?
Tell us how you are doing so we can make your stay as comfortable and positive as possible.
☺Going well
•‿•It’s okay
☹Not going well
In-stay patient experience
Know how patients feel—while there’s still time to help.
Perceptiv gives hospitals a real-time view of the inpatient experience and gives patients an easy, human way to share how their stay is going.
Simple for patientsActionable for care teamsDesigned for hospitals
Privately shared with your care team
Median response18 min↓ 24% this month
THE OPPORTUNITY
Most patient surveys arrive after discharge.
By then, a difficult experience has already happened—and the opportunity to make it better during the stay is gone.
Perceptiv moves listening into the moment, turning feedback into a care-team signal instead of a retrospective score.
How it works
A continuous listening loop for every stay.
Low-friction feedback for patients. Clear, prioritized action for the people caring for them.
Listen simply
Patients share how their stay is going in seconds—with plain language, star ratings, optional comments, and multilingual support.
Surface what matters
Perceptiv organizes feedback by hospital, unit, room, category, urgency, and status so teams can focus on the right concern.
Close the loop
Care teams can acknowledge, assign, follow up, and document recovery—while the patient is still there to feel the difference.
Built around the moment
Patient experience becomes a daily operating signal.
Perceptiv helps turn an important but delayed measure into something visible, local, and actionable for frontline teams.
- ✓For patients
No app download. No long survey. Just a clear way to be heard.
- ✓For care teams
A prioritized view of concerns that can be addressed today.
- ✓For leaders
Unit-level patterns that help improve service, communication, and trust.
Open concerns12
Urgent3
Resolved today18
Feedback queueSort: priority⌄
Northview · 4 South · Room 412
NewCommunication 2★ · Comfort 3★
Northview · 6 West · Room 618
AcknowledgedFood 3★ · “Meal arrived cold”
Lakeside · 3 East · Room 307
ClosedPositive feedback · Care from staff 5★
Meet patients where they are
Mobile-first, accessible, and intentionally simple enough to complete from a hospital bed.
See beyond the score
Understand which part of the stay needs attention—not just whether the experience was good or bad.
Improve before discharge
Create a service-recovery workflow that supports trust, responsiveness, and better experiences in real time.
See Perceptiv in action
Every patient deserves to feel heard—before they go home.
Explore the interactive pilot and see how Perceptiv connects the patient voice to timely action.
View the live experience